Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your fragrances 100% authentic?
Yes, every bottle at Oasis Perfumes is sourced directly from the authorized distributors or the design houses themselves. We guarantee the authenticity of every product in our collection.
How should I store my perfume to ensure it lasts?
To maintain the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and humidity. Avoid keeping them in bathrooms, as temperature fluctuations can degrade the essential oils.
What is your return policy for opened fragrances?
Due to the nature of beauty products, we can only accept returns on items that are unopened and in their original cellophane wrapping within 30 days of purchase. We recommend trying a discovery sample before committing to a full bottle.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Please note that because perfumes are classified as flammable liquids, shipping times may vary due to specific international customs regulations for hazardous materials.
What is the difference between EDP and EDT?
Eau de Parfum (EDP) contains a higher concentration of fragrance oils (usually 15-20%), resulting in a longer-lasting scent. Eau de Toilette (EDT) is lighter (5-15% concentration) and ideal for daytime wear or warmer climates.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our courier's portal so you can monitor your delivery in real-time.